Privacy Policy

1. Introduction

Haborn Products Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Contact Details:
Haborn Products Ltd
Unit 2, Chapel Yard, Roxholm Road, Sleaford, Lincolnshire, NG34 8NE
Email: sales@habornproducts.co.uk
Phone: 01529 691240

2. Information We Collect

2.1 Information You Provide

When you contact us through our website forms, request quotes, or communicate with us, we may collect:

• Name and contact information (email address, phone number)
• Company or business information
• Project requirements and specifications
• Location information (nearest town, delivery address)
• Communication preferences
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device information (mobile, desktop, etc.)

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide quotes
• Communicate about your projects and orders
• Provide customer service and support
• Process orders and arrange delivery
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information through our contact forms
• Legitimate Interest: To respond to inquiries and provide our services
• Contract Performance: To fulfill orders and provide products/services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With service providers who assist us (e.g., email services, analytics)
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Generally, we keep customer inquiry data for up to 7 years for business and tax purposes.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the ICO

8. Marketing Communications

If you consent to receive marketing communications from us, you can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Visiting our unsubscribe page
• Contacting us directly

9. Website Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. For detailed information about our use of cookies, please see ourCookie Policy.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us: